Creatiste makes a commitment of quality that will last a lifetime and beyond, and we stand behind our promise to you. In doing so, we will offer a free lifetime warranty on all our jewellery pieces, giving you peace of mind when making a purchase with us.
Should you have any concerns about the quality of your purchased item, arising due to a manufacturing defect, you may return it to us for inspection. Should we determine that the damage is indeed due to a manufacturing defect, we will either repair or exchange the item.
As all jewellery is not immune to normal wear and tear, we regret that we are not able to provide warranties for accidental or intentional damage, damage due to product loss, loss of stones or theft. Please contact us if you have any questions or would like to return your item(s) covered under the lifetime warranty or request additional repair work needed to service your Creatiste jewellery.